PLATFORM MIGRATION GUIDE
Move your store to Fenikya
in a single day.
Don't start from scratch.
If you're moving from Shopify, WooCommerce, ikas or any other platform — your products, customers and orders all transfer in full. Our expert team is Free with you throughout the migration.
No credit card required · Your current store stays open · Free support
✓Transferring products
✓Transferring customers
✓Transferring orders
✓Live support in Turkish
🌐
Overseas Platform
High commission & dollar exchange rate
🔧
WordPress Store
Constant plugin & security problems
💸
Expensive SaaS Platform
High monthly subscription cost
🔒
Limited Platform
Limits on customisation & integrations
T
Fenikya
Local · Secure · Unlimited
1.247
Products transferred
3.892
Customers transferred
%0
Commission
1 day
Migration time
WHY ARE THEY SWITCHING?
Your old platform is
holding you back?
Higher fees every month, fewer features, more restrictions. Now is the right time to break that cycle.
Hidden commissions & fees
A percentage cut per payment, extra app fees, theme licences… do you actually know what you pay each month?
₺ Unexpected deduction at month end
Slow page speed
Dozens of third-party apps, heavy themes and the lack of a global CDN slow your pages down. Your Google rankings fall.
3+ second load time
Data restrictions
You don't have full access to your customer data. There are API limits. You can't even query your own database freely.
You can't access your own data
Local integrations missing
Extra payments or long waits for Turkish carriers, iyzico and local marketplace integrations. A foreign platform doesn't solve a local problem.
Setting up iyzico / MNG Kargo takes hours
Inadequate analytics
You can't see which product came from which channel, your cart abandonment rate or your customer segments. You're deciding blind.
You can't get to the real data in the dashboard
No Turkish support
When something breaks you open an English-language ticket and wait for hours. Yet some problems can be solved in minutes.
You open a ticket and hear nothing for 3 days
DATA SAFETY
Nothing gets left behind
The catalogue, customer base and order history you built over years move to Fenikya in full.
Product Catalogue
Title, description, image, price, SKU, variant, stock — every field transfers in full.
All variants & images included
Customer Database
Name, email, phone, address details, registration dates — your customer history is preserved.
Including contact preferences
Order history
All past orders transfer along with their statuses, totals and line items.
Including delivered and cancelled statuses
Categories
Your category tree, subcategories, category images and SEO tags are preserved as they are.
The hierarchy is preserved
SEO Data
Meta titles, descriptions, URL structures — we protect your search engine rankings.
301 redirect support
Email List
Newsletter subscribers, segments and consent states — your marketing list transfers in full.
KVKK-compliant transfer
Blog Content
Your blog posts transfer along with their images, categories and publication dates.
Markdown & HTML supported
Discount coupons
Active coupon codes move across with their usage limits and validity dates.
Percentage & fixed amount supported
Step 3 / 5 — Data Transfer
Importing data from your current platform
Which platform are you moving from? Let's prepare the right import template.
Drag and drop products_export.csv
or click · 100MB max
FIRST-RUN SETUP WIZARD
a smart setup wizardthat guides you step by step
A setup wizard greets you the first time you sign in to Fenikya. From your store name to product import, payment integration to shipping settings, you complete every step together — no technical knowledge needed.
Bulk product import via CSV / Excel
Upload the file you exported from your current platform. The system maps the columns automatically and shows you any errors.
Real-time sync via API
Connect your Shopify or WooCommerce store via API. Stock, pricing and order data are pulled in real time.
Our team does it for you
If you'd rather not deal with the technical details, tick "We'll handle it" and our support team manages everything for you.
Completed in 4–8 hours on average
For most stores the whole data transfer finishes within half a business day. One full business day is enough for large catalogues.
THE PROCESS
The migration is done in 3 steps
You never need technical knowledge at any step. Our team is with you at every stage.
1
Open a free account
Sign up to Fenikya. No credit card required. The first-run setup wizard walks you through it step by step.
5 minutes
Start instantly with an email and password
2
Transfer your data
Upload your CSV or set up an API connection. Products, customers and orders are matched automatically.
4–8 hours
Expert support included free
✓
Go live
You're guided step by step through domain connection and DNS settings. Your existing store stays open.
instantly
Old URLs are redirected automatically
MIGRATION TIMELINE
A migration timeline
completed in one day
Below you can see how a real migration unfolds. Every step follows a schedule communicated to you in advance.
Sample migration: 1,200 products, 4,000 customers
09:00 in the morning
Request received & support team assigned
09:30
CSV template prepared and shared
10:00
Product data uploaded & verified
11:30
Customer and order history transferred
13:00
Theme chosen, store customised
15:00
Test order placed and checked
16:30
Domain connected, store live
Day 0 — 5 min
Sign-up & Onboarding
Sign up to Fenikya free. The setup wizard guides you step by step. Store details, industry selection and visual identity are done in the first 5 minutes.
Day 1 — 4–8 hours
Data Transfer
Transfer your products, customers and orders. Choose CSV upload, an API connection or expert support.
Day 1 — 1–2 hours
Theme & Visual Identity
Pick a ready theme that fits your industry and add your logo and colours. Preview it in real time in the live editor.
Days 1–2
Integrations
Connections to carriers (MNG, Yurtiçi, Aras), payment providers (iyzico, PayTR) and marketplaces (Trendyol, Hepsiburada) are set up.
Day 2
Domain & Go-Live
Point your existing domain at Fenikya. Automatic 301 redirects are set up for your old URLs so your SEO equity is preserved.
FREE MIGRATION SUPPORT
You're not on your own.
Our expert team is with you.
Ask us anything that comes up during the migration. From CSV formatting to domain redirection, integration settings to payment testing — we make sure you have support at every step.
Start Your Free MigrationLive Chat Support
Instant help during the migration. We reply to your message within minutes.
Phone and Screen Sharing
Share your screen for complex migrations and we'll work through it together.
Technical Help in Turkish
Our Turkish- and English-speaking support team is with you at every step of the migration.
Migration Checklist
After you sign up we email you a personalised migration plan and checklist.
COMPARISON
Why Fenikya?
| Feature | Shopify | WooCommerce | Fenikya Recommended |
|---|---|---|---|
| Sales commission | 0.5–2% + transaction fee | Depends on plugins | 0% — every plan |
| Turkish-language local support | English | Forum / Community | Local live support in Turkish |
| Turkish carrier integration | Requires an extra plugin | Manual setup | MNG, Yurtiçi and Aras ready to go |
| Local payment provider | Costs extra | Requires an extra plugin | iyzico, PayTR included |
| Marketplace integration | Limited | Requires a plugin | Trendyol, HB, N11 included |
| Free migration support | No | No | Expert team, free of charge |
| KVKK-compliant infrastructure | Servers abroad | Manual configuration | Data centre in Turkey |
| AI features | A paid add-on app | Requires a plugin | Built in, free |
FREQUENTLY ASKED QUESTIONS
Questions on your mind
One business day is enough for most stores. With fewer than 1,000 products and standard customer data, the transfer usually finishes in 4–8 hours. Large catalogues (10,000+ products) may take longer; in that case your support team gives you a plan in advance.
No, it doesn't. Your old store keeps running while your new Fenikya store is prepared. Only when everything is ready and approved does a DNS change switch you over seamlessly. That involves roughly 24–48 hours of DNS propagation.
Yes. On a CSV import our system downloads the image URLs automatically and copies them into Fenikya storage. On an API import the images are pulled straight from the source system. All product images, variant images and category cover photos are included.
Done properly, rankings are preserved. Automatic 301 redirects are created for your old URL structure during the migration, and meta titles, descriptions and page headings transfer as they are. We'll also remind you to verify your new site in Google Search Console and update the old sitemap.
Yes, completely free. You don't pay anything extra for expert support during the data transfer. It's included in every Fenikya plan.
Security standards mean hashed passwords can't be transferred (this is true of every trustworthy platform). Instead, an automatic password reset email can be sent to your customers after the migration. The system manages the process and your customers set a new password in one click.
No. The setup wizard guides the whole process. The simplest route is to download the product CSV using WooCommerce's built-in export feature and upload it to Fenikya. For customer and order data our support team helps you prepare the right format.
Shipping (MNG, Yurtiçi, Aras, PTT Kargo), payment (iyzico, PayTR), marketplace (Trendyol, Hepsiburada, N11) and accounting (Paraşüt, Logo) integrations are supported natively in Fenikya. Our support team configures your integrations with you during the migration.
READY TO MIGRATE
Migrate today,
sell freely tomorrow.
Open your account, reach our support team and let's plan the migration together. No commission, no restrictions, no surprise invoices.
No credit card required · Instant access · Free migration support